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Episode 6 – David Israel

Aired: October 14, 2015

Epsiode 6 - David Israel
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FlightCast
Episode 6 - David Israel
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David Israel is the community manager for Infinite Flight, as well as Test Pilot, and head of technical and customer support.  It can be a thankless job, one thing is for sure; this guy loves his job! In this episode, Jason talks to David about what goes on behind the scenes with Infinite Flight tech support, and gives some great troubleshooting tips along the way.

Links mentioned in this episode:

  • Infinite Flight Tech Support: http://feedback.flyingdevstudio.com/
  • Community Forums: http://community.infinite-flight.com/
  • SmiteMatter Music: http://smitematter.com
  • Infinite Flight for iOS: https://itunes.apple.com/us/app/infinite-flight-flight-simulator/id471341991
  • Infinite Flight for Android: https://play.google.com/store/apps/details?id=com.fds.infiniteflight

Episode featured image BBJ screenshot credit: jreilly2311 – WM2311LA

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Tagged With: David Israel, Flight Sim, flightcast, Infinite Flight, Infinite Flight Community, Jason Rosewell, Tech Support

Jason Rosewell

Jason is the host of FlightCast, Infinite Flight ATC Moderator, and avid aviation enthusiast. He works as a web developer at his company, Linkhouse Media, and lives on the beautiful shores of Georgian Bay in Parry Sound, Ontario, Canada.

Reader Interactions

Comments

  1. Zachary Tish says

    October 14, 2015 at 1:48 am

    Awesome Podcast! Great to learn these things about our Community Manager and Customer Service Provider! Great knowing more about the Infinite Flight Team! Keep it up David, great work. Awesome podcast Jason! Take tomorrow off!

    Reply
    • Jason Rosewell says

      October 14, 2015 at 2:24 am

      Haha… Thanks Zach. I wish!

      Reply
  2. Henrik Berg says

    October 14, 2015 at 1:56 pm

    One of the best episodes here. 🙂

    Reply
  3. David says

    October 14, 2015 at 3:39 pm

    I’m glad to have seen so many great comments. Thanks to everybody for all the awesome replies and messages. I had fun chatting with Jason.
    I hope after hearing the interview more people will understand where to go for support. Definitely NOT Facebook. As I’ve said at least once every month, ” Please do not contact me on Facebook for any support concerns, especially NO PMs. I do not check or answer Facebook PMs. Don’t have time and can’t track those. If support is needed, use the appropriate channels.”

    Help me, help you. 🙂

    Reply
  4. Matt McDonald says

    October 14, 2015 at 4:19 pm

    Awesome. Thanks David….and Jason.

    Reply
  5. Clayton says

    October 19, 2015 at 10:17 pm

    These are great podcasts! Great information, even for veteran pilots (like myself). I’ve had infinite flight since it just came out for IOS. Just like David! The app has grown so much! Great job everyone!

    Reply

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